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ABOUT HETTER

Waterworks & Hetter Heating and Cooling installs and services residential furnaces, air conditioners, heat pumps, air cleaners, humidifiers, UV lamps & thermostats. Our office and warehouse are located at 4780 Kenny Rd (just south of Bethel) and we are open Monday through Friday from 8AM til 5PM.

Bishop Watterson graduate John Hetterscheidt purchased the family business from his father Dick in 1996. His passion for doing what is right for the customer has transcended the company resulting in a consistent annual double digit growth rate.

John Hetterscheidt chaired ACCA’s Heat the Town program for ten years (2003 – 2013) leading the effort every fall to bring together the best heating & cooling professionals in central Ohio who donate their time and talent to service the HVAC needs of the less fortunate. He finally passed the baton in 2014.

John is a past president of the local chapter of ACCA (2009 – 2011) and long time past board member. He worked hard to educate central Ohio consumers on the peace of mind associated with hiring an ACCA member company. ACCA member companies go to work every day with an elevated standard of ethics because of a sense of accountability to not only the consumer but their fellow association members.

Hetter is the proud recipient of two Torch Award for Ethics from the Better Business Bureau (2010 & 2016).

Hetter’s staff has consistently grown since its inception in 1963 to our current staff of 22. This includes fourteen service & installation technicians. Hetter purchased its current 23,000 square foot office & warehouse on Old Kenny Rd in May, 2008 to facilitate our growth. 

GET TO KNOW The Waterworks HETTER 

Our Commitment to Excellence

At Waterworks & Hetter Heating and Cooling, our mission is to provide the highest standard of HVAC services while ensuring the comfort, safety, and satisfaction of our customers. We are committed to continuous improvement, always striving to meet and exceed the expectations of those we serve.

Our Core Values:

  • Customer-Focused Approach: We put your needs first, providing tailored solutions and top-tier customer service.
  • Integrity and Transparency: We offer clear, honest pricing with no hidden fees, ensuring trust in every interaction.
  • Quality and Reliability: We use only the best equipment and practices to deliver long-lasting results.
  • Sustainability: We prioritize energy-efficient solutions that reduce environmental impact and save you money.
  • Community Commitment: As a local, family-owned business, we care about the well-being of our community and contribute to its growth.

Waterworks & Hetter Heating and Cooling is more than just an HVAC service provider; we are your partner in creating a comfortable, safe, and energy-efficient environment for your home or business.

 

Why Choose Waterworks & Hetter Heating and Cooling?

Waterworks & Hetter Heating and Cooling stands out in the Cincinnati area for our commitment to delivering exceptional HVAC services. With over 65 years of experience, our team has the knowledge and skills to tackle any heating, cooling, or indoor air quality challenge. Here’s why customers trust us for all their HVAC needs.

What Sets Us Apart:

  • Experienced Technicians: Our NATE-certified technicians are trained to handle all HVAC systems and offer reliable, professional repairs, installations, and maintenance.
  • Comprehensive Services: From heating and cooling to air quality solutions, we offer a full range of services to meet every HVAC need.
  • Customer-Centered Approach: We prioritize customer satisfaction, ensuring that each job is completed on time, within budget, and to the highest standards.
  • Fast, Reliable Service: We understand the importance of timely repairs and service, which is why we offer quick response times and emergency service when needed.
  • Upfront Pricing: We provide clear, honest pricing with no hidden fees, ensuring you know the cost before we start any work.
  • Long-Term Value: Our solutions are designed to save you money over time with energy-efficient systems and reliable installations.

Choosing Waterworks & Hetter Heating and Cooling means you’re working with a company that values quality, reliability, and customer satisfaction above all else.

Experience You Can Count On

Join the many homeowners and businesses who trust Waterworks & Hetter Heating and Cooling for their HVAC needs. Whether you’re in need of a simple repair or a full system installation, our team is here to provide the expertise, efficiency, and care you deserve.