Both Laurel Eikey and Matt DeMint started with Hetter Heating & Cooling in the spring of 1999 - one week apart, in fact. Laurel, who has been our Office Manager ever since, grew up in Pittsburgh and has been in Columbus now over twenty years. Matt, who graduated from Big Walnut High School right here in central Ohio, is Hetters senior Lead Installation Technician. Both are major reasons why Hetter Heating & Cooling achieved the Highest Customer Satisfaction numbers among all Trane dealers in central Ohio in 2008, among countless other awards over the years. Our customers are quite familiar with Laurels outstanding organizational skills and if you have installed with us in the past decade, you're probably familiar with Matts Do It Right attitude and his exceptional people skills.